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- claim process description1. Report(1) Report time:The insured unit, employee or beneficiary shall notify Zhongyi Life within 10 days after knowing the insured accident. If it is a major claim case such as death or major illness, Zhongyi Life shall be notified immediately after knowing the occurrence of the insured accident. Otherwise, it will bear the consequences caused by this, except for the delay caused by force majeure.(2) Report content:1. Basic information of the insured: name, ID number, policy number, customer number, contact information, etc.;2. Accident information: time, place, reason, progress of the event, status of the insured, hospital treatment, etc.3. Report information: name, contact number, relationship with the insured, etc.(3) Report method:1. Call our company's national service hotline 800-000-000 for claim reporting.2. Notify your policy service personnel or agents, brokers to assist in conveying the report.3. Log in to our website http://www.baidu.com., and make relevant registration in the claim registration form.4. Visit the company's Client Server center in person, customer service staff will assist you in handling the claim report.Zhongyi Life service staff will carefully record customer report information and answer customer questions.
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